In a world where the invisible hand of the free market adjusts prices to improve efficiency, there are issues that extend beyond waste and unfair distribution. The complexity of products also contributes to the added difficulties consumers face when trying to repair or understand how they work. However, not all hope is lost. Many governments are implementing laws that give consumers the right to repair, making it easier for them to fix their products rather than relying on manufacturers.
Even in a highly standardized market like the one for Android phones, manufacturers are finding ways to differentiate themselves. This adds to the complexity and costs associated with switching between devices. App developers also need to ensure their apps are compatible with multiple devices, adding to their workload.
In the world of graphics processing, API compatibility is just as much of an issue. With multiple manufacturers supporting OpenGL, Microsoft developed its own Direct3D. Later, when Vulkan became a viable option, Apple introduced Metal. In the gaming industry, the use of custom graphics APIs like Gnm/Gnmx, PSSL (PS4/PS5), and NVN (Switch) has led to better performance for first-party games but has made it difficult for independent developers to create compatible games.
Furthermore, manufacturers have employed marketing strategies that rely on complex theories to sell their products. For example, the '3D energy ring' of Sungold electric batteries, the 'weak alkalinity' of Nongfu Spring Water, and the concept of 'eye care exercises' all rely on complex concepts to attract consumers.
The trend towards complexity is, at least in part, driven by the fact that simple products are less profitable, and consumers prefer to pay for products that address their specific needs. The result is a world where innovation is hindered by the use of complex and proprietary technology.
The conclusion is that simplicity can be a more valuable option for consumers and manufacturers alike. With the choice to opt for simple products like DRM-free music available on Bandcamp, consumers can avoid the clutter and unnecessary features that dominate the market.
Source: Merchants of complexity by DHH