A major issue has been observed in the current network infrastructure, where providers have shifted from mobile to telecom connectivity. This problem persists across both Wi-Fi and wired connections. Attempts have been made to troubleshoot using optical cables and routers provided by the ISP, but no solution was found. The problem remains unresolved, and it's a mystery why the issue arises when connecting to the company's internal network or using a mobile hotspot. The IT department was unable to replicate the issue, making it difficult to resolve. Any suggestions or advice would be greatly appreciated to rectify this persistent problem.