Epic Games has issued a heartfelt apology to the gaming community, acknowledging that their recent Christmas gift campaign may not have met the expectations of all players. The company has expressed regret that some of the games offered as part of the campaign may be affected by region locking issues. Despite this, players can still claim the first game in the Christmas 15-game giveaway series, "Hogwarts Legacy". This highly anticipated game is now available for download on the Epic Games store.